Abacus Operations Management

Just like our cloud services, the Abacus Operations Management Services is IBM i focused. This unique platform requires a dedicated and skilled partner to properly manage day to day operations, and Abacus has the personnel and tools to do this with you. In addition Abacus has varying levels of offering and support to customize a support package that fits your unique needs. Let Abacus be the partner that helps you shift past maintaining, and on to growing your business.

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Read our guide to i Cloud Operations Management Services

Review the Cloud Backup as a Service Diagram and Checklist

Abacus Operations Management Services Details

Cloud Backup

Proper backups are the foundation of a sound IT environment and are one of the biggest pain points to customer IBM i environments. Abacus’s Cloud Backup provides a best practices disk to disk solution eliminating the headaches of traditional tape based methodologies allowing for virtual operations and management. For Abacus to provide proper operations management our cloud backup solution is a prerequisite.

Level 1 - Critical

With the prerequisite of proper backup management in place Abacus can now layer operating management on top. Level 1 critical monitoring services are the foundation of a properly managed IT environment. Abacus will install a non-intrusive operations management application specific to your operating environment that monitors environment availability, server messages, storage capacity, and other specific environmental messages. After installation is complete, Abacus will then monitor these messages and alert you of any critical issues for you to resolve. As needed, Abacus can be available for higher levels of support on a time and materials basis.

Our Level 1 offering is designed for organizations that have both skilled IT operations resources and skilled IT application resources on staff. Abacus monitors for critical operation messages and issues and then notifies the customer for resolution. The application is owned and managed by the customer.

Level 2 - Automation

Level 2 is an enhancement of monitoring features and the addition of automation. Abacus will install a non-intrusive operations management application specific to your operating environment that monitors environment availability, server messages, storage capacity, and other specific environmental messages. After installation is complete, Abacus will then monitor these messages and alert you of any critical issues for you to resolve. In addition, Abacus will work with you to automate your reoccurring and significant events to reduce day to day operations management personnel demands. As needed, Abacus can be available for higher levels of support on a time and materials basis.

Our Level 2 offering is designed for organizations that have limited skilled IT operations resources on staff but do have skilled IT application resources available. Abacus monitors for critical operation messages and issues and then notifies the customer for resolution, as well as works with customer for automation to lessen the day-to-day demands of operations management through automation. The application is owned and managed by the customer.

Level 3 - Optimization

Level 3 is the outsourcing of operations management. Abacus will install a non-intrusive operations management application specific to your operating environment that monitors environment messages, key applications, and critical business processes. After installation is complete, Abacus will monitor and resolve these messages, incorporate automation when possible to reduce unneeded activity, and continually work to optimize your operations environment for improved overall server utilization.

Our Level 3 offering is designed for organizations that have no skilled IT operations resources on staff but do have skilled IT application resources on staff. Abacus takes over day to day operations management of the environment, allowing the customer to focus at the application level. The application is owned and managed by the customer.

IBM Partnership Qualifications

Why Choose Abacus for Operations Management?

  • You have an aging workforce/loss of critical resources.
  • Your team has a lack of technical expertise.
  • We can offer tiered options for comprehensive managed services.
  • You have a desire to shift workload to business critical applications.
  • You are in need of a bridge due to sun setting of platform decision

Ready to Alleviate Data Center Stress?

Contact us and experience the ease of mind that comes with entrusting your business critical operations to Abacus Solutions.